Basic plan

Trash and recovery

How deleted documents move to trash and how to restore or permanently delete them.

When you delete a document from your library, what happens depends on your plan. EveryPage keeps deleted files in a recoverable trash for Basic and Pro accounts, but the free plan removes them immediately and permanently.

Deleting a document

When you delete a document from your library, you remove it from active use. Deleted documents no longer appear in your file list and are inaccessible to viewers — any share link or embed returns a 404 immediately, even though the file still exists in your account's trash. This exclusion is applied in the lookup that resolves a share URL, so it holds for every identifier form: the UUID, the short ID, a vanity slug on a custom domain, and any per-recipient link variant pointing at the document.

The delete action is available as a single operation or as part of a bulk operation.

Trash on free accounts

Free-tier accounts have no trash. Deleting a file removes it immediately and permanently — the encrypted blob, any branding assets, the database row, and the document's readership records all go at once. You cannot recover deleted files on a free plan. If you accidentally delete something important, you must re-upload the document, which produces a new link with no history.

Trash on Basic and Pro accounts

Basic and Pro accounts retain deleted files in trash for a limited time, allowing you to restore or permanently delete them:

  • Basic: Trashed files are kept for 7 days
  • Pro: Trashed files are kept for 30 days

After this window expires, the file is hard-deleted automatically by the system. You can view your trash on the Trash tab of your library, which lists each file's original name, when it was deleted, and the date it stops being restorable.

The window is measured against your plan at the time you look, not the plan you were on when you deleted. Upgrading from Basic to Pro extends the deadline on documents already in the trash; downgrading shortens it.

Restoring a document

To restore a trashed document to your active library:

  1. Go to Trash in your library
  2. Find the document you want to restore
  3. Click Restore

When you restore a document, two things happen:

Active-file limit: Your plan has a maximum number of active documents (3 on Free, 100 on Basic, unlimited on Pro). A trashed document does not occupy a slot, so restoring one is treated like a new upload: it fails with a 409 if it would push you over the cap. If you reach the limit, delete another file first or upgrade your plan.

Expiry re-cap: Restoring re-applies the document's expiry against your plan at the moment of restore, which may not be the plan it was deleted under. On a plan with a maximum expiry window (Basic: 365 days), any expiry further out than that maximum — including a document set never to expire under a previous Pro subscription — is clamped to the maximum, measured from now. Pro has no maximum, so a Pro owner's expiry is left as it stands.

An expiry that lapsed while the document sat in the trash is handled separately, because the expiry sweep skips trashed rows and would otherwise destroy the document moments after you restored it. A lapsed expiry is re-based as if the document had just been shared: clamped to your plan's maximum on Basic, and cleared entirely on Pro, where you can set a new one afterwards. For details on how expiry works, see Expiry and retention.

You can restore multiple documents at once using bulk operations.

Emptying trash

To permanently delete all files in your trash at once:

  1. Go to Trash
  2. Click Empty Trash

This deletes trashed files irreversibly — the blobs, the rows, and their readership records. They cannot be recovered afterwards.

One request purges at most 500 documents, so a very large trash is emptied over several passes; the interface repeats the call for you and tells you if any documents are still left. You can also permanently delete individual files from the trash without emptying it entirely. Permanent deletion is included in bulk operations.