Billing and plans

EveryPage has three plans: free, Basic, and Pro. Pricing is flat per account — there are no seats, teams or per-user charges, so one account is one subscription. Payment, plan changes and invoices all run through Stripe.

Plan pricing

Free: $0 per month
Basic: $9/month, or $90/year — $7.50/mo billed annually, saving $18 a year
Pro: $29/month, or $290/year — $24/mo billed annually, saving $58 a year

For a complete feature comparison, see plans and limits.

Upgrading to a paid plan

To upgrade from free or switch to a paid tier:

1. Go to /pricing and choose monthly or annual billing with the toggle
2. Click Subscribe on the Basic or Pro card (if you are not signed in, this sends you to sign-up first). When a free trial is offered, a second link under the button reads or try N days free, no card — see Free trial
3. You'll be redirected to Stripe Checkout to complete payment
4. After a successful payment you're returned to a confirmation page, and your plan updates as soon as Stripe confirms the checkout

If you already have an active subscription, the button reads Manage plan and takes you to your account page, where the billing portal link lives. A second checkout on an account that is already subscribed is refused outright — it would create a second subscription and bill you twice, so plan changes belong in the portal.

Free trial

A free trial of Basic or Pro is sometimes offered. EveryPage switches it on and off, so it may not be available when you look. When a free trial is offered, a link under the Subscribe button on the Basic and Pro cards reads or try N days free, no card. The length is shown in the link.

You don't need a card to start one. Checkout skips the card step.

Who can start a trial:

• A free account that has never had a trial
• An account that has never paid for a plan
• An account that does not hold a lifetime deal

Each account gets one trial.

During the trial:

• You get the features of the plan you chose.
• Uploads stay at the Free limits — 20 MB per file and 3 active documents — until you add a card. If an upload is refused for this reason, the error says so.
• Sending a document by email from EveryPage — the Email it button and tracked invites — starts once your first payment goes through. Until then both buttons show a lock and offer to start the plan now; the share link, QR code, embed code and the social share row all work as usual.
• A bar at the top of every signed-in page shows how many days are left, with a button to start the plan now (monthly or annual).
• Shortly before the trial ends, if you haven't added a card, you get an email listing what will change on each of your documents when the account goes back to Free (for example, a watermark coming off or open alerts stopping).

Adding a card:

1. Click Start Basic (or Start Pro) in the trial bar, or the same button under an upload that was refused for size. Choose monthly or annual there.
2. Add a card on the Stripe page that opens. You come back to /account when it's done.

You can also go to /account, click Manage Subscription and add a card in the billing portal.

Adding a card ends the trial and charges you for the plan straight away. From then on the plan's full upload limits apply.

If the first charge needs bank authentication (3D Secure), Stripe emails you a link to approve it. Your plan stays active while the approval is pending, and the trial bar shows a Finish payment button that opens the same Stripe page.

If the trial ends without a card: the subscription is cancelled and your account drops back to Free. Your files and the readership data already collected stay. You get one email listing what changed on each document, with a link to each document's settings.

Managing your subscription

All billing management—switching plans, updating payment methods, downloading invoices, and viewing renewal dates—happens in the Stripe billing portal. To access it:

1. Go to /account
2. In the Subscription section, click Manage Subscription
3. You'll be taken to your Stripe customer portal, and returned to /account when you leave it

The portal needs an existing Stripe billing account: on an account that has never subscribed, the button reports that there is no billing account to open.

From there, you can:

• Switch between Basic and Pro plans
• Change your billing period (monthly to annual or vice versa)
• Update your payment method
• Download invoices
• Cancel your subscription
• View your next renewal date and current charges

Switching plans

You can upgrade or downgrade at any time by opening the billing portal (see above) and choosing Update subscription. The portal shows the amount and the date before you confirm.

• Upgrades (Basic to Pro, or monthly to annual) apply straight away. You're charged the prorated difference for the rest of the current period at once, and Pro features switch on as soon as Stripe confirms the change.
• Downgrades (Pro to Basic, or annual to monthly) apply at the end of the current billing period. You keep what you've paid for until then, and the new price starts at the next renewal.

During a free trial with no card, the portal only offers adding a card or cancelling. Plan switches become available once your plan has started.

Cancelling your subscription

You can cancel anytime from the Stripe billing portal:

1. Go to /account and click Manage Subscription
2. Choose the cancel option and confirm

Cancelling takes effect at the end of the period you've already paid for: paid features stay on until then, and the subscription doesn't renew. Your account and files remain: you drop back to the free plan, and the readership data you have already collected stays in place.

If a payment fails

If a renewal payment doesn't go through (an expired card, or a bank that needs you to approve the charge), nothing changes straight away:

1. You get a warning. An email says what's due and the date your plan pauses if it isn't paid: three days after the warning. A bar at the top of every signed-in page says the same, with a Pay now button.
2. Three days later the plan pauses if the invoice is still unpaid. Your account stays open, your documents stay where they are and every link keeps working. What stops are the plan's features, exactly as a downgrade works (see what happens when you downgrade). You get one email listing what changed for each document. A lifetime deal keeps its own tier.
3. Pay, and everything comes back. The plan switches on again as soon as Stripe confirms the payment. Nothing needs setting up again.

To pay, click Pay now in the bar or in either email. It opens Stripe's page for the unpaid invoice, where you can approve the charge or pay with a different card.

The same applies to a trial whose first payment is waiting on bank authentication. A trial whose first payment is declined outright ends straight away instead (see Free trial).

What happens when you downgrade

When you downgrade to a lower plan, features stop being served but data is preserved. Here's what changes:

Analytics and readership: Measurement itself is not tiered — view sessions, page-level stats and captured emails keep recording on every plan. What changes is what you can see: dropping from Pro to Basic removes reader identities, live presence and CSV export from your reporting, and dropping to free leaves only the summary cards. Nothing is deleted, so upgrading again reveals the history recorded while you were on the lower plan.

Page ranges: Page-range enforcement survives a downgrade on purpose. A link you shared showing pages 4–9 keeps showing pages 4–9 after you drop off Pro — a downgrade must never widen access to a link you have already sent. You just cannot set or change a range until you are back on Pro.

Watermarks: Watermarking works the other way, and this is worth knowing before you downgrade. The overlay is applied only while the document's owner is on Pro, so a downgrade stops it being applied to new views and downloads even though the setting stays stored on the file. Upgrading turns it back on.

Expiry: There is no per-plan expiry cap — every plan can set any window or never-expire — so a downgrade never touches a link's expiry, whether you edit its settings or restore it from the trash.

Comments and receipts: These are served against your current tier, so they stop appearing to readers when you drop below the plan that includes them — comments need Pro, read receipts need Basic or Pro. Everything already collected is retained and reappears when you upgrade.

Email gates: A gate you turned on keeps gating after a downgrade, and keeps capturing addresses; what you lose is the Pro-only reporting that lets you read the captured leads back. As with page ranges, a downgrade does not open a document you had closed.

If you want to restore a feature, you can upgrade back to the plan at any time, and your settings and data pick up where they left off.

Annual vs. monthly billing

Monthly and annual are separate Stripe prices for the same tier, and both renew automatically until cancelled. Switching between them is a plan change in the billing portal, which shows the new amount and date before you confirm: monthly to annual applies straight away, annual to monthly at the end of the year you've paid for.

Invoices and receipts

Invoices and payment methods live in the Stripe billing portal, where you can view and download them.

Questions about billing?

For issues with Stripe, lost receipts, or payment failures, you can:

• Check your Stripe account details and payment methods in the billing portal
• Contact Stripe support directly if you see a charge you don't recognize
• Reach out to EveryPage support if you need help accessing your billing portal

See also: Account settings, Plans and limits